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FREQUENTLY ASKED QUESTIONS
Our FAQ (Frequently Asked Questions) page is designed to allow
direct access to answers to frequently asked questions.
1. Can I borrow materials from LRC without user card?
2.
How can I find books or journal titles from LRC collection?
3.
Can I renew a borrowed item from my computer at home?
4.
Can I reserve a workstation?
5.
What is the opening time of the LRC?
6.
Can I reserve a discussion room equipped with PCs?
7.
How can I change my password?
8.
How can I renew my book?
9.
How can I find a thesis?
1. Can I borrow materials from LRC without user card?
You cannot use any services at LRC without user
card.
2.
How can I find books or journal titles from LRC collection?
Access Online Catalogue
3.
Can I renew a borrowed item from my computer at home?
You can access LRC Online Catalogue to renew
your borrowed item if you have registered and have password.
4.
Can I reserve a workstation?
You must register for using any workstation at LRC by recording in the Register’s timetable
the following: usage time, computer number and your ID.
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5.
What is the opening time of the LRC?
Monday to Saturday: from 7:30 am to 21:30 pm. It depends on the season and students’ examination.
6.
Can I reserve a discussion room equipped with PCs?
Yes, but the request must be submitted at least 24 hours before the date of use.
7.
How can I change my password?
- Go to LRC’s website:
http://www.lrc-hueuni.edu.vn/index.asp
-
Click on this icon:
Online Catalogue (OPAC)
-Choose
“Patron Information”,
enter your ID and password, then click on “Login”.
- Click on “Change your password”, enter your
Old password. Select a New password and
Confirm it.
- Submit your new password.
Check your new password by logging in your Patron
Information again.
Note:
Your password can be changed only when you remember
your current password, which becomes your old password
when you change a new one.
8.
How can I renew my book?
- Go to LRC’s website:
http://www.lrc-hueuni.edu.vn/index.asp
-
Click on this icon:
Online Catalogue (OPAC)
-
Choose “Patron Information”,
enter your ID and password, then click on “Login”.
- Select “Renew”
- Provide your email address, leave the “Note” blank,
click on “Send Renew”.
- Your renewal request is accepted if you receive a notice in
“Thông báo mới từ thủ thư”.
- The due date will be extended since
the date you send your request.
- If your request is sent in the due date, the new deadline will
be extended for 05 more days.
Note:
- Renewal request can be sent at any time within loan period.
However, the later your item is renewed (before the due
date), the longer your deadline will be extended.
- Check your new deadline in your Patron Information. The
accepted deadline after renewal will not be stamped at
the end of the book.
- Your renewal will not be accepted if:
+ Your item is overdue.
+ Your item is reserved by another user.
9.
How can I find a thesis?
- Go to the LRC’s website:
http://www.lrc-hueuni.edu.vn/index.asp
- Click on this icon:
Online Catalogue (OPAC)
-
Click
on “Advanced Search ”
- Type either title, or name of the author, or subject
of the thesis in “Term” box
- From the drop-down menu on the right, select one field
(title, name of the author, or subject) that corresponds
with the information you have entered in “Term” box.
- Select “Luận án, luận văn/Thesis”
from “Item Type” menu
- Click on the search icon
-
Select full record of thesis
to record the information:
+
Call number of thesis
+
Title and Author
+
University to which the thesis is submitted
-
Ask for the Request Form for Reserve Collection
to fill
out
all the information required at Circulation Desk and
submit it.
NOTES:
- Each item is read within the LRC for 3 hours . The
fine for each item overdue is 5.000VND per hour.
- You can have the item photocopied
in Photocopying Room at ground level.
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