1. MISSION STATEMENT

The Hue Learning Resource Centre strives to support the learning objectives of the Hue University by providing students, staff, and researchers with resources, facilities and professional and technical assistance required to support teaching and learning.

Goals

Provision of teaching, learning, and research materials in a wide variety of formats for use within the LRC and for loan 

Access to the online catalogue of the holdings of the LRC

Assistance in the use of information resources

Provision of information skill programs which lead to lifelong learning

To collect resources broadly in all areas of the Hue University core curriculum and make these resources available to the academic staff, students and researchers

To develop an information technology infrastructure that can facilitate access not only to the LRC collection of resources, but also global information resources

To provide high quality bibliographic instruction and encourage students to approach the acquisition of information seeking skills as an important lifelong learning skills

2. SERVICE POLICY

Services offered by the LRC include:

Provision of teaching, learning, and research materials in a wide variety of formats. This includes monographs, reference books, periodicals, audiovisual materials, and maps

Workstations that have access to the catalogue, Internet and electronic databases

An information service provided by suitably qualified staff

Reserve Collection for high demand items

Copying facilities

Study facilities

3. CLIENTS OF THE LRC

Academic staff and students of Hue University

Special clients under the agreement of the Director of LRC

4. LRC MEMBERSHIP CARD

All students, postgraduates and academic staff of Hue University are eligible to use LRC on condition that they are provided an authorized card by LRC.

All cards are valid for one year and can be renewable. Cards are not transferable and damageable.

Cards are presented to guardians before entering LRC.

If your card is lost or stolen, notify the Circulation Desk as soon as possible.

See Fees of LRC Card

5. BORROWING CONDITIONS

Client must have a current and valid LRC membership card and does not have any items overdue on his/her record.

Clients must return borrowed item(s) by the due date. They are responsible for any items they are borrowing and will be liable for any lost or damage.

6. BORROWING CRITERIA

Loans by Material Status

Loans by Borrower Status

7. RENEWALS

An item is renewed only once before the due date

Renewal length of time is the same as that of the previous loan.

Clients shall renew their item(s) by themselves via Online Catalogue in “Patron Information”.

8. FINES AND PENALTIES

Fines are set at 10,000VND per day for an item overdue.

Fine must be paid in full before the client can borrow, renew or place reservations from the LRC

Notice of the overdue item will be sent by post or email

  After 14 days since the due date, a final notice will be sent accompanied with an account of charges for the full replacement of the item plus administrative costs.

9. LOST, DAMAGED ITEMS

If an item is lost, the client will be responsible for the replacement cost as following:

Vietnamese books

10 times of the replacement cost of the book in addition to administrative and processing charges.

If an item is damaged, staff will assess the extent of the damage and apply a fine accordingly.

Clients will not be eligible to borrow from the LRC until the fine is paid full.

10. RESERVATIONS AND HOLDS

 Holds can be placed on monographs that are currently on loan

Items will be held at the LRC for collection for a period of two days after which it will either be returned to the collection or fulfill a subsequent hold.

Clients will be notified by email when the item is available. They can also check the catalogue to ascertain the status of their hold.

11. CONFIDNETIALITY OF LIBRARY RECORD

 The LRC respects the right of privacy of all its clients regarding the use of its resources. The records are related to the membership database, computer searches, loan transactions and requests for reservations. Client’s records are deemed confidential and shall not be disclosed except in circumstances acceptable by the University.